Sundar Pichai announced at I / O 2019 that Google Duplex would “moving beyond voice” and come to the web. Since testing publicly at the end of September, Duplex officially launches today as “Google Assistant in Chrome” to help you buy tickets for movies.
While it’s not hard to get tickets online, it can be a tedious, multi-step process that runs counter to site. You can only interact with an interface provided by Assistant with Duplex while Google does the site collection and navigation work.
It begins by asking Android’s assistant for movie shows or Google app searches. Upon choosing a movie date, next to the usual list of ticketing providers there is a pill-shaped “Buy tickets” button.
You just interact with Google’s interface instead of interacting with that third party. The first question is, “How many tickets would you like?”With Duplex on the Web the answer is entered and the seat choice progresses. This is an interactive process and you can always slide down the panel.
The final step is to “Confirm your details” and enter a method of payment. Your profile image is in the top-right corner, while progress is marked by a blue bar and loading indicator.
More than 70 cinemas and ticketing services are supported by Duplex for movie tickets, according to Google: AMC, Fandango, MJR Theaters, and Movietickets.com in the US, or Odeon in the UK.
Google aims to expand Google Assistant / Duplex on the web with car rentals coming next to more complex tasks in the future. It relates to making restaurant reservations using Duplex, and both have been widely rolled out today.